Caxino – online casino review

The home page instantly greets you with everything this casino has to offer, from an attractive welcome bonus to available payment methods and top-performing games. The vibrant and cartoony design feels welcoming and casual, and the site does not scare with blocks of text containing terms and conditions or bonus rules. The first impression is crucial, as it usually pushes the player to register or leave the site. We think it’s a safe bet that most players landing on the Caxino website for the first time will click that register button within seconds. However, it’s important not to fully trust the initial instincts and try to approach the evaluation of the operator with a cool head.

That’s precisely what we’re here for. 

We’ll split Caxino into pieces and take a very close look at each one of them. Is the offering attractive and matching the industry levels? Is it safe to deposit your money and, more importantly – withdraw it? Can you count on customer support to resolve your issues professionally and promptly? And finally – what can Caxino offer you that no other online casino can?

If you’re curious about the answers, keep reading. And if you feel like there’s nothing more we can tell you about Caxino, take a look at their generous welcome offer and start your journey right now.

Is Caxino Casino safe to play?

Safety is the first area that needs to be investigated when registering with an operator. Nobody wants to live in constant uncertainty after making a deposit, especially when a big win happens to land.

How can we know that Caxino is a safe casino? There are a few angles that we can explore.

First of all – licensing. If you can’t verify that the casino holds at least one respected license, that should be a big red flag right off the bat. Luckily, with Caxino, it’s not the case. It has been licensed by one of the most authoritative entities that control online gaming in Europe – MGA (Malta Gaming Authority). 

If the license box is checked, it’s good to have a look at the available software providers. Big names usually don’t strike deals with shady casinos with an unproven record, so it’s a good sign if you can right away spot titles from producers like Evolution Gaming, Scientific Games, Novomatic, Play’n GO, NetEnt, or Quickspin. None of the reputable providers has any business in releasing their games into an operator’s offer that might hurt their image.

Another good indication of the online casino’s trustworthiness is its appearance in the biggest award shows in the iGaming industry. One of the most popular ones is EGR Awards, so if you’re capable of spotting the casino name even in the shortlist, that’s a huge recognition and sign of the extraordinary service it’s providing.

Deposits and withdrawals

The safety of playing and the security of financial transactions go hand in hand. A respected online casino has to do a perfect job on both fronts. That’s why it’s so important to take a close look at available payment methods before making your first deposit.

Caxino is transparent in that area and presents its available ways of crediting the account right on the home page. Aside from traditional ways like Visa, or Mastercard, players can choose from multiple other fast solutions like MuchBetter, Skrill, Neteller, ecoPayz, and Paysafecard.

A vital point that Caxino eagerly advertises is that anyone can try their services for real money for as low as €1, as that is the minimum deposit amount on the first payment. All subsequent ones must be at least €10.

It’s important to note that Caxino never adds any extra fees for making a deposit or withdrawal.

Caxino games offer

Having a rich and diverse offering of games is one of the key selling points for any online casino. Even though there are customers who often stick to just a few or even one game, there’s undoubtedly a significant number of players who like to try different themes and features regularly.

Caxino caters to both groups’ requirements, as in their offering, you’ll find all-time favorites like NetEnt’s “Starburst”, Play’n GO’s “Book of Dead”, or Big Time Gaming’s “Bonanza Megaways”, but also at least several new titles every week. On top of that, there are hundreds of other slots on which you can hunt your big wins.

To put it in a nutshell – there’s plenty to choose from. Video slots alone contribute to the majority of available products. However, if table games are your thing, you’ll find over 50 in a separate section containing different variants of Roulette, Blackjack, Baccarat, or Poker. In the Live Casino section, Evolution Gaming and Pragmatic Play dealers will welcome you to live tables for a round of Live Roulette, Live Blackjack, Lightning Roulette, or Sweet Bonanza Candyland.

If you’re hunting for life-changing wins, you’re still in the right place. Just navigate to the Jackpots section of the Caxino website, and you’ll find yourself among over 30 slots with a progressive jackpot feature. The amounts those pots reach can vary between a few thousand to over 20 million euros! Each game has its current jackpot value displayed on the thumbnail, so you can easily decide which may be the most suitable.

Caxino Casino special features

Huge game selection is an attractive and desired factor for any online casino. However, it’s not enough to conquer the hearts of players these days. Therefore, the more resourceful operators come up with other ways to retain their customers and not let competition win them over. Caxino offers several cool features that will surely make any gambling enthusiast return to the website regularly.

Spinbox

Loyalty is a great virtue, and Caxino rewards handsomely for it. All of your activity on the site will contribute to progressing through multiple levels. After completing each one of them, a special prize called Spinbox will appear on your account. It contains a random number of free spins, the value of which value is equal to your average bet during the progression. Therefore it’s worth betting bigger as it will make your prize grow proportionally! Collecting multiple Spinboxes on the same day will add extra free spins once you reach the next level.

Caxino extra

If you play big, you can count on additional perks. Players who qualify for the Caxino Extra program receive a personal account manager who caters to all their daily casino needs. They assist in speeding up withdrawals, increasing game limits, tailoring exclusive bonuses, and helping with other potential issues.

Additionally, all members can secure up to 20% cashback weekly! It’s always awarded as real money, therefore free of any wagering requirements.

Responsible Gaming at Caxino

Since problem gambling is a serious matter, we expect every respected online casino to cover this subject thoroughly and in great detail. At Caxino, we were happy with the presented approach, thanks to multiple tools players can put to use when they want to take better control of their activity.

In the account settings section, customers can set their spending limits in several ways: deposit, loss, wagering, or session. If there’s a need for a complete time-out, it’s possible to choose one of three cool-down periods: 24 hours, 7 days, or 30 days. 

Having fun is a priority in online gambling. However, we realize it’s sometimes easy to get lost in chasing those big wins, so if anyone feels like they’re slipping, it’s good to cool off and take a self-assessment test that will help to determine if there’s an actual problem.

On top of that, Caxino guarantees that their Customer Support agents are well-trained and qualified to help problem gamblers, so you can always reach out to them if you’re worried about yourself or someone close to you. Caxino also cooperates with several organizations supporting problem gamblers, such as Gambling Therapy, GamCare, and Gamblers Anonymous. 

Caxino on mobile

Smartphones and tablets have become so popular these days that any business has to offer a mobile version of its website. Needless to say, for an online casino, it’s probably more important than any other feature. Studies show that the split in the online gaming industry is currently at around 70-30% in favor of mobile and growing. If you’re contributing to that 70%, you will be satisfied with the quality of Caxino’s offering on mobile. Even though this casino hasn’t developed its own mobile app yet, the experience provided on its mobile website is more than enough to benefit from everything this operator offers.

Like the desktop version, the home page greets you with a banner presenting the welcome offer, with the main game sections right below. The game selection lobby is clear, with crisp, large thumbnails. Games load fast and run very smoothly. Even the more demanding ones, like live casino streams, look great on the small screen.

Caxino customer support

When you’re operating on several thousands of games, with so many players and transactions every day, something is bound to go wrong at some point. Even the most specialized systems may fail from time to time. 

That’s when you hope that Customer Support is reliable, knowledgeable, and emphatic. We know the feeling of the game being stuck on a winning bonus round and how annoying it may be to wait for a delaying withdrawal. We are also players, and we’ve been there.

At Caxino, you can be sure that every agent you connect to will be able to resolve your problem quickly, or if that’s temporarily not possible, at least provide you with a detailed explanation of what’s currently the issue. On a few occasions, we’ve also connected through live chat to ask questions about Caxino offers, promotions, or the gaming industry in general. We were always happy with the answer. Their agents seem to be the right people at the right place.

Final thoughts

Caxino is a friendly and professional site where you can enjoy thousands of slots and other gambling products in a secure environment. The website design is transparent and intuitive, with main sections instantly accessible within a click or two from the homepage. The mobile experience is no less attractive, providing a fantastic feeling when on the go. The variety of games, a tempting welcome offer, and rewarding loyalty programs create an engaging package capable of satisfying even the most demanding casino enthusiasts.